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Política de reembolso

Seriously Dating
Last Updated: March 11, 2026

This Refund Policy explains how refunds are handled for purchases made through Seriously Dating (“we,” “our,” or “us”). By purchasing any paid features or subscriptions on Seriously Dating, you agree to this Refund Policy.

Subscription Services

Seriously Dating may offer premium memberships, subscriptions, or paid features that provide enhanced functionality on the platform.

Subscription services may include:

  • Premium profile visibility

  • Messaging features

  • Advanced matching tools

  • Other enhanced platform features

Subscription terms, pricing, and billing cycles will be clearly displayed before purchase.

Billing and Renewals

Subscriptions may automatically renew at the end of the billing cycle unless cancelled by the user before the renewal date.

By purchasing a subscription, you authorize Seriously Dating or its payment processor to charge the selected payment method for the applicable fees.

Users may cancel subscriptions at any time through their account settings.

Cancellation will stop future billing but does not automatically generate a refund for the current billing period.

Refund Eligibility

Refunds may be issued under limited circumstances including:

  • Duplicate charges

  • Billing errors

  • Technical issues that prevented use of the service

Refund requests must be submitted within 14 days of the transaction date.

All refund decisions are made at the discretion of Seriously Dating.

Non-Refundable Situations

Refunds will generally not be issued for:

  • Change of mind after purchase

  • Dissatisfaction with matches or user interactions

  • Inactivity or lack of platform use

  • Violations of our Terms of Service resulting in account suspension or termination

Seriously Dating does not guarantee successful matches or relationships.

Promotional or Discounted Purchases

Purchases made during promotional offers, discounts, or special events may be non-refundable unless required by law.

Chargebacks

Users who initiate chargebacks through their bank or payment provider may have their accounts suspended or permanently removed.

We encourage users to contact Seriously Dating support to resolve billing issues before initiating a chargeback.

Third-Party Payment Platforms

If payments are processed through third-party platforms (such as mobile app stores), refund requests must follow the refund policies of the respective platform.

Requesting a Refund

To request a refund, contact our support team with the following information:

  • Full name

  • Account email address

  • Date of purchase

  • Transaction ID (if available)

  • Reason for refund request

Contact Information

Seriously Dating
Email: support@seriouslydating.com
Website: [Insert Website URL]

Refund requests will typically be reviewed within 5–10 business days.

 Changes to This Refund Policy

Seriously Dating reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with the revised date.

Continued use of the platform after updates indicates acceptance of the revised policy.

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